IT Managed Support
Our Managed IT Services Include:
Complete IT Management
Our Complete IT Management provides comprehensive managed IT services, including server management, network management, and proactive IT support, so you can focus on growing your business while we handle all your technology needs.
Network Support
Businesses require fast and stable connections for their operations. We monitor and manage your network performance, troubleshoot issues, and work directly with your internet service provider to resolve problems quickly, so your team can stay connected without costly downtime.
Proactive Monitoring & Issue Prevention
Not only do we fix problems, but we also prevent them. Our proactive monitoring identifies potential issues before they impact your business, allowing us to act early. This approach minimizes downtime, improves efficiency, and keeps your technology working 24/7.
Data Backup and Recovery
Protect your business from data loss with our backup and recovery solutions that automatically store your files, applications, and systems both on-site and in the cloud for fast data recovery. Our proven backup strategy minimizes downtime and ensures business continuity during hardware failures, cyberattacks, or disasters.
Cybersecurity
Protect your business from evolving cyber threats with our comprehensive cybersecurity services that include ransomware protection, phishing protection, email security, and dark web monitoring. Our layered network security and data security solutions keep your business safe, compliant, and resilient against attacks.
Our Managed IT Plans
Choose the level of protection that fits your business. From foundational security to full-scale compliance, our managed IT plans are built to grow with you.
Safe Start
Fundamentals
Vigilance Pro
Compliance Pro
Safe Start
Your IT and cybersecurity foundation, when you're ready for expert support without overcommitting. Ready to move beyond "calling the cousin who knows computers?"
Is this you?
- You’re running a small to mid-sized business that’s starting to feel the pain of “DIY IT.”
- You’re worried about cybersecurity but don’t know where to start.
- You don’t need significant day-to-day support, but downtime during the workday costs you money and headaches.
- You want predictable costs, clear communication, and the reassurance that someone will pick up the phone when you call
What you get:
Remote business-hours support, plus structured rates for evenings, weekends, and holidays.
Proactive account management with a dedicated account manager, monthly executive reports, and strategic business reviews.
Predictable costs and cybersecurity fundamentals.
Fundamentals
Reliable IT coverage with room to expand as your business grows. Provides a solid baseline of cybersecurity protections and predictable support costs, keeping your IT ahead of problems while giving you visibility into what's happening. It's a great fit if you need to balance budget with professional-grade stability.
Is this you?
- You’ve outgrown break/fix IT, but you’re not ready for a compliance-heavy plan.
- You need responsive support during the workday and predictable monthly costs.
- You want stronger protections in place—like automated monitoring and preventative maintenance.
What you get:
Remote business-hours support, plus structured rates for evenings, weekends, and holidays.
Proactive account management with a dedicated account manager, monthly executive reports, and strategic business reviews.
Predictable costs and cybersecurity fundamentals.
Compliance Pro
Enterprise-level cybersecurity and proactive IT management—without the onsite visits. Gives you the same advanced security and proactive IT management of our top-tier plan, while keeping costs in check by skipping onsite visits. It's the right fit if you want maximum protection, visibility, and reliability—delivered 100% remotely.
Is this you?
24/7/365 monitoring, alerts, and proactive maintenance to prevent downtime.
Fast emergency response times (15 minutes or less remote).
Advanced cybersecurity protections: MDR/SOC, SIEM, ransomware detection, dark web monitoring, and cyber-attack remediation.
Strategic account management with executive reports, quality assurance touchpoints, and quarterly reviews.
All the benefits of Vigilance Pro, minus the onsite support services.
Enquire about our services
Office
Boston Road
London W7 2QE, UK
Hours
Sat.-Sun.: Closed